Contact us
What makes Cool-Mall unique is our extraordinary team of individuals who put their passion, dedication, and expertise into taking care of our customers. We love what we do and we are motivated to deliver an outstanding level of service.
Our Headquarters
Admiralty, Hong Kong
8/F, United Centre, Admiralty, Hong Kong
Email: hello@cool-mall.com
Shenzhen, China
C301, Building 6, Shenzhen Technology Pioneer Park, Futian District, Shenzhen
Email: hello@cool-mall.com
Frequently asked questions
Is Cool-Mall secure?
Yes – security is our top one priority. Our system certified by PCI-DSS. Also, safeguards are in place to fight fraud and all transactions are encrypted using as RSA key and SSL encryption.
Can I open a personal account?
No, at this time Cool-mall is only for Businesses. Our accounts are strictly for the purpose of business transactions where goods or services are sold, either to a business or an individual.
Does Cool-Mall offer white label?
Cool-Mall is easily customizable, and yes, for any developer or startups out there building payment system for their own clients, we’ve made it easy to present the platform as your own.
How easy is to get started?
Enjoy the seamless integration with Cool-mall. Once you submit all of your business information required by Cool-Mall, the verification of your account will generally be completed within 1-3 working days.